Reporting Service Performance Information

  • Reporting Service Performance Information


    Gwenda Jensen

    Task Force

    The Task-Based Group consisted of Ron Salole, and Ken Warren.

    Objective(s) of project

    To use a principles-based approach to develop a consistent framework for reporting service performance information of public sector programs and services that focuses on meeting the needs of users.


    The IPSASB has reviewed and compared existing national standards, guidance, and regulatory requirements for performance reporting (or its equivalent) in the public and private sectors from 26 selected jurisdictions, the United Nations, and the Organization for Economic Cooperation and Development (OECD). The Consultation Paper will highlight and analyze existing approaches identified during the research that are used by public sector entities around the world, where the reporting of service performance information is a feature of public sector financial management.


    The reporting of service performance information is an area which has become increasingly topical and relevant to the enhancement of public sector accountability. This project was identified in the IPSASB Strategy and Operational Plan 2007-2009, as being a priority in 2008. It was deferred until responses to the Conceptual Framework Phase 1 Consultation Paper, which includes the scope of general purpose financial reporting (GPFR), the objectives, qualitative characteristics and the reporting entity) have been analyzed. It is consistent with IPSASBs strategic priority of developing requirements and guidance on public sector specific issues. In 2010-2012 the strategic areas of focus include the need to address public sector critical projects, of which this is an important project.


    Issues the project needs to take into consideration include (but are not necessarily limited to):

    • What are the objectives of reporting service performance information?
    • Can a standardized terminology be developed that can be applied internationally?
    • Who are the identified users of service performance information, what are their needs, and what type of service performance information is needed to meet these needs?
    • Are there content elements of service performance information that should be considered for inlcusion in general purpose financial reports?
    • What are the alternatives for reporting service performance information?

    Task Force progress / Board discussions to date

    Board discussions to date


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