The Practice Transformation Action Plan – A Roadmap to the Future highlights key areas and initiatives for SMPs as trusted advisers to small- and medium-sized entities (SMEs). These extraordinary circumstances offer small- and medium-sized practices (SMPs) significant opportunities to adapt and service a rapidly changing world. IFAC has developed thought leadership on practice transformation, focused on how SMPs can embrace change, leverage technology, manage talent and have a renewed emphasis on providing relevant and value-added services. In the current environment it is essential for small firms to:

  • Prioritize the health and safety of employees, facilitate virtual operations and support staff’s flexible working.  
  • Ensure there is regular communication with clients to identify their needs and demands.
  • Maximize their close client relationships and in-depth knowledge to provide relevant services, demonstrating the ability to diversify service offerings.
  • Utilize technology to provide insights and enable clients to understand their financial circumstances and take informed and appropriate actions and decisions.

Download the Practice Transformation Action Plan


Case Studies: SMPs share their stories on practice transformation


Podcast Series: The Fast Future With IFAC
Conversations with innovative SMPs from around the world.

Transforming Your Practice for the Future
Three SMPs share their insights and perspectives on how SMPs can transform into the “practice of tomorrow”.

Technology: A Tale of Two Practices
Interview with two SMPs on their approach in leveraging technology in their accountancy practices and the advantages and challenges that came with it.  

Chad Davis: Virtual CPA Firm
Audio presentation (26 mins) on how to establish and run a small firm in the digital age.

SMP Pacesetters Embracing Technology
Four small firms share their experience on leveraging technology. 

KHR: A Malaysian Case Study on Digital Tranformation
SMP uses five principles in MIA’s Digital Technology Blueprint to adopt technology.


Member Organization Support

Professional Accountancy Organizations (PAOs) have a critical role in supporting their small practices transformation.

PAO Support Crucial to SMP Survival and Growth
PAO initiatives around the world have focused on talent, professional development, branding, networking, and supporting SMPs through the pandemic.

Member Organization Support for SMPs of the Future
Representatives from the Edinburgh Group share insights and knowledge on delivering innovative support and solutions.

How to Support the SMP of the Future
Global Research from the Edinburgh Group on the challenges and opportunities that SMPs and PAOs face in a changing world.

ACCA's Dedicated Hub for SMPs and a Global Peer to Peer Support Community
Practice Connect includes vital resources, guides and online events to help future-proof small practices. It also has a free peer-to-peer community – the Practice Room – with community sessions hosted by practitioners around the globe where individuals can chat, ask questions and share experiences. 


Additional COVID-19 Support for SMPs

IFAC has a dedicated web page on COVID-19 with essential resources, guidance and advice from our member organizations and other stakeholders. Additional SMP resources, which may be helpful include:

  • The Guide to Practice Management for SMPs, module on Risk Management covering Business Continuity Planning and Disaster Recovery. This comprises checklists on critical activities, business impact analysis and incident recovery. 
  • The Good Practice Checklist for Small Business highlights business practices to assist SMPs advise their clients. It includes financial tasks, strategic management tasks and regulatory requirements. Many of these tasks are even more important today, for example preparing a cash flow forecast, reviewing finance commitments and evaluating compliance with legal and other requirements.
  • The webinars How Small Firms Can Evolve in the COVID-19 Environment discuss embracing change, leveraging technology, evolving the firm's operating model to build and diversify new services, and talent management. Webinars are available in English, Spanish, and French.egal and other requirements.

Leveraging Technology


Talent Management

February 23, 2018 | Lisa Simpson, Associate Director, Firm Services, AICPA


New Services and Operating Models

December 17, 2020 | Florin Toma, President, Accountancy Europe

August 20, 2020 | Johan Barros, Manager, Accountancy Europe

August 8, 2016 | Dan Morris, Senior Partner and Managing Director, Morris + D’Angelo

January 15, 2018 | Mark Koziel, Executive Vice President, Firm Services, AICPA

March 1, 2016 | Richard Shuback, Brand Steward, Richard Shuback, LLC


External Resources

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